Typing on a Computer

Shipping and Returns.

Shipping Information.

  • All items are shipped via Royal Mail Recorded Delivery at a charge of £2.99 per item + VAT in the UK.
     

  • All items are subject to VAT at the applicable rate.
     

  • International shipping is £6.99 per item or in the case of Labels £5.99 per item as these are shipped via courier.
     

  • Shipping & VAT will automatically be calculated and added at checkout.

Return and Refund Policy.

  • All charges are 100% refundable, free of charge subject to terms and conditions.
     

  • If you have an ink that you feel is faulty please send this back into us ( a copy of your order number or full name and address is required), on receipt we will test this in our workshop and on confirmation send you a replacement out free of charge.
     

  • You must notify us directly to request a refund. You can contact our office weekdays between 09:00 to 17:00, at 0151 494 5358 or info@franking.com

  • Please state that your purchase was made via www.franking.com